Terms and Conditions
sway Sports & Health GmbH
General Terms and Conditions of Sale and Delivery (As of 04.12.2023)
Scope
The following General Terms and Conditions of Sale and Delivery (hereinafter “GTC”) apply to every transaction between
sway Sports & Health GmbH
FN 526072 k
Aufeldgasse 66
3400 Klosterneuburg
(hereinafter “sway Sports & Health”)and the buyer (hereinafter “Customer”) regarding products from sway Sports & Health, as well as for any subsequent orders, in the version valid at the time of the order.
The GTC are available at any time at https://sway-group.com/terms-and-conditions.
Any deviating, conflicting, or supplementary General Terms and Conditions of Sale and Delivery or General Terms and Conditions shall not become part of the contract, even if known, unless their validity has been expressly agreed to in writing by sway Sports & Health. These GTC shall also serve as a framework agreement for all further legal transactions between sway Sports & Health and the Customer.
Conclusion of the Contract
Offers from sway Sports & Health are subject to change without notice regarding price, quantity, delivery time, and availability.
The information contained in catalogs, brochures, and similar materials is only binding if it has been expressly confirmed by sway Sports & Health in the order confirmation.
The contract is deemed concluded when sway Sports & Health has sent the written order confirmation via email or has actually carried out the delivery. Changes and additions to the contract require written confirmation from sway Sports & Health to be valid.
Minor Changes to Services by
Changes to the agreed-upon service or deviations therefrom are reasonable for the customer if they are minor and objectively justified. This applies in particular to deviations caused by the nature of the product (e.g., in dimensions, colors, texture, etc.).
Prices and Payment Options
All prices listed in price lists, promotional materials, on the website, or elsewhere by sway Sports & Health are non-binding and subject to adjustment by sway Sports & Health.
Price quotes become binding once sway Sports & Health has confirmed them in writing, specifying the scope of services. Deliveries or services exceeding this scope of services may be invoiced separately by sway Sports & Health.
Unless otherwise agreed in writing, prices are quoted duty unpaid and exclude packaging, loading, and transportation costs. If delivery with delivery is agreed upon, prices are quoted excluding unloading and handling.
All other fees, taxes, and costs associated with the contract shall also be borne by the customer.
Terms of Payment
Unless special payment terms have been agreed upon in writing, the invoice amount (net price plus VAT, packaging, loading, and transportation costs) is due for payment within 14 days of the invoice date.
In the case of partial invoices, the corresponding partial amounts are due upon receipt of the relevant invoice. This also applies to amounts arising from subsequent deliveries or other agreements in excess of the original contract total, regardless of the payment terms agreed upon for the main delivery.
Payments must be made by bank transfer or, without any deductions, in full and on time to the designated account of sway Sports & Health in the currency specified on the invoice. The date of payment shall be the date on which the payment is received by sway Sports & Health or its designated account.
sway Sports & Health reserves the right to apply payments toward the oldest invoice items plus any accrued late payment interest and costs, in the following order: costs, interest, principal amount.
If the customer is in default of payment, sway Sports & Health is entitled to:
to postpone the fulfillment of its obligations until the overdue payments or other services have been made;
to claim a reasonable extension of the delivery period;
to declare the entire outstanding purchase price due and payable (loss of the right to set a deadline);
to charge default interest in accordance with § 456 UGB;
to charge third-party reminder, collection, and investigation costs (in particular those of attorneys), to the extent that these costs were necessary for the appropriate legal pursuit of the matter. sway Sports & Health notes that, in the event of legal counsel’s involvement, costs shall be based on the amounts prescribed by the Austrian Lawyers’ Fees Act (RATG) plus statutory value-added tax; costs incurred by collection agencies shall be based on the amounts prescribed by the Federal Ministry of Economy via ordinance for collection agencies; and
to withdraw from the contract within a reasonable grace period.
Delivery and Default
Any delivery dates or delivery time frames specified in the order confirmation or mentioned elsewhere by sway Sports & Health, or those that have not been objected to, are provided for informational purposes only and are not binding on sway Sports & Health, unless they have been expressly declared to be binding.
sway Sports & Health endeavors at all times to deliver as quickly as possible. For products that are temporarily available for production or delivery only to a limited extent due to raw material or manufacturing constraints, sway Sports & Health reserves the right to make partial deliveries.
The agreement of a delivery date does not constitute an agreement for a fixed-date transaction (§ 919 ABGB). If, by way of exception, a fixed delivery period has been agreed in writing, the customer is entitled to withdraw from the contract after the agreed delivery period has been exceeded, provided a grace period of four weeks is granted. The withdrawal must be declared in writing and signed by the customer.
Should delivery be delayed due to circumstances arising at sway Sports & Health for reasons of force majeure, a reasonable extension of the delivery period shall be granted. Force majeure includes strikes, lockouts, government intervention, shortages of energy and raw materials, transport bottlenecks through no fault of the customer, operational disruptions through no fault of the customer—such as those caused by fire, water damage, or machinery failure—and all other unforeseen obstacles that, upon objective assessment, were not culpably caused by sway Sports & Health.
If the customer is in default of acceptance, the service shall be deemed to have been rendered, and sway Sports & Health shall be entitled to store the ordered goods at the customer’s expense.
Performance and Transfer of Risk
Ownership and risk pass to the customer when the delivered goods leave the premises or warehouse of sway Sports & Health, or are stored in accordance with Section 7.5 , regardless of the payment terms agreed upon for the delivery or service.
If delivery on call has been agreed, sway Sports & Health may consider the goods to have been called off one year after the order was placed and may demand payment from the customer in this case.
All additional services necessary for the fulfillment of the contract that are not reserved in the order confirmation from sway Sports & Health must be provided by the customer at their own expense.
Retention of Title, Assignment of Claims, Right of Retention
The goods remain the property of sway Sports & Health until the purchase price and all associated costs and expenses have been paid in full. The customer is obligated to treat the goods with care while the retention of title remains in effect.
In the event that the goods are resold, the customer hereby assigns to sway Sports & Health, by way of payment, any claims it may have against third parties until sway Sports & Health’s claims have been fully settled. Upon request by sway Sports & Health, the customer must disclose its customers at and notify them of the assignment in a timely manner. The assignment must be recorded in the business records, particularly in the list of open items, and must be made visible to the buyer on delivery notes, invoices, etc. If the customer is in default of payment to sway Sports & Health, the sales proceeds received by the customer must be set aside, and the customer shall hold them solely on behalf of sway Sports & Health. Any claims against an insurer are hereby assigned to sway Sports & Health within the limits of § 15 of the Insurance Contract Act. Claims against sway Sports & Health may not be assigned without our express consent.
The customer is entitled to a right of retention of payment exclusively for those defects that have been expressly acknowledged by sway Sports & Health or established by a court, but only up to the value of a reasonable portion of the gross invoice amount. In all other respects, set-off and retention are generally excluded.
The customer shall compensate sway Sports & Health for all damages and costs arising from a breach of these obligations and from necessary measures taken to prevent third-party access to the goods.
Damages, Product Liability, Warranty
Compensation for damages arising from a breach of an obligation under the contractual relationship shall be provided in accordance with the statutory requirements. The claim for damages must be asserted in court within 3 years of becoming aware of the damage and the party responsible, failing which the claim shall be barred by the statute of limitations. The following limitations of liability apply:
Except for personal injury, sway Sports & Health is liable to the customer for property damage only in cases of intent or gross negligence.
The total liability of sway Sports & Health under this contract is limited in amount to the price of the goods that are the subject of the claim, to the extent that this is actually covered by an insurance claim by sway Sports & Health.
Compensation by sway Sports & Health for consequential damages, pure financial losses, lost profits, lost interest, and damages arising from third-party claims against the customer is excluded.
sway Sports & Health is not liable for minor deviations from the agreed specifications or for only minor limitations on the usability of the ordered goods in accordance with Section 4.
sway Sports & Health is not liable for damages resulting from faulty installation or use, misuse, negligence, or reasons other than the normal use of the goods.
The same applies to claims under the Product Liability Act. All instructions on the packaging and in the accompanying documents must be followed. No liability is assumed for any use and/or handling that deviates from these instructions. Furthermore, sway Sports & Health is not liable—except in cases of personal injury—for slight negligence or for lost profits. Claims for recourse within the meaning of Section 12 of the Product Liability Act are excluded, unless the party entitled to recourse proves that the defect was caused within the sphere of sway Sports & Health and was at least due to gross negligence.
Customers have a statutory right to warranty. The warranty period is 6 months from the date of receipt of the goods. If a replacement or repair is not feasible (impossible, too costly, unreasonable, delay in meeting the deadline, etc.), the customer is entitled to a price reduction or, if the defect is not minor, to rescission of the contract (cancellation). Warranty rights do not apply to minor changes in performance as specified in Section 4.
The goods must be inspected for defects within a reasonable period of time after receipt, and any defects must be reported in writing and in detail within one week of receipt; otherwise, the assertion of warranty claims is excluded. Hidden defects must be reported in writing and in detail within one week of discovery. Timely dispatch is sufficient to meet the deadline. The customer bears the full burden of proof for all prerequisites of the claim, in particular for the defect itself, for the time of discovery of the defect, and for the timeliness of the complaint.
Choice of Law, Jurisdiction
Austrian law applies. The applicability of the UN Convention on Contracts for the International Sale of Goods is expressly excluded. The contract language is German.
For all disputes arising directly or indirectly from the contract between sway Sports & Health and the customer, the jurisdiction of the competent ordinary court for the First District of Vienna is agreed upon.
Data Protection, Address Changes, and Copyright
The customer consents to the automated storage and processing by sway Sports & Health of the personal data contained in the purchase contract for the purpose of fulfilling this contract. The customer is obligated to notify sway Sports & Health of any changes to their residential or business address until the contractual legal transaction has been fully fulfilled by both parties. If such notification is omitted, communications shall be deemed to have been received even if sent to the last known address. All logos, samples, catalogs, brochures, illustrations, and the like remain our intellectual property at all times; unless otherwise agreed, the customer shall not receive any rights of use or exploitation of the work whatsoever.
Further information on the handling of personal data can be found at www.sway-group.com/datenschutz.
sway Sports & Health Kft.
The following general terms and conditions (hereinafter referred to as “GTC”) apply to all contracts concluded between
sway Sports & Health Korlátolt Felelősségű Társaság
(a Limited Liability Company)
registered seat: 1222 Budapest, Huszár utca 26.
company registration number: Cg.01-09-425500
tax ID: 32464713-2-43
(hereinafter referred to as “sway Sports & Health”)
and the buyer (hereinafter referred to as “Customer”) for the products of sway Sports & Health and for any subsequent orders under the terms and conditions in effect at the time of ordering.
The GTC are available at any time on the sway Sports & Health website at sway-group.com/terms-and-conditions.
Any contrary or additional general terms and conditions shall not become part of the contract, even if known, unless sway Sports & Health has expressly agreed to their application in writing. The provisions of these GTC apply as a framework agreement to all further legal transactions between sway Sports & Health and the Customer.
Conclusion of the contract
sway Sports & Health’s offers are non-binding with regard to price, quantity, delivery date and delivery possibility.
The information contained in catalogues, brochures and the like is for information purposes only and shall only be binding on the content of the contract if expressly confirmed by sway Sports & Health in the order confirmation.
The contract shall be deemed to be concluded when sway Sports & Health has sent the written order confirmation by e-mail or, in the absence of confirmation, actually carries out the delivery. Any amendments or additions to the contract shall be valid only if confirmed in writing by sway Sports & Health.
Minor changes in the performance of the contract
Minor and objectively justified modifications or deviations to the contractual service are considered acceptable to the Customer. This applies in particular to deviations due to the nature of the goods (e.g. dimensions, colours, structure, etc.).
Prices and costs
Prices quoted in price lists, advertising material, on the website or similar places are not binding and are subject to change by sway Sports & Health.
Quotations shall become binding when confirmed in writing by sway Sports & Health specifying the scope of services. Deliveries or services exceeding the scope of services may be invoiced separately by sway Sports & Health.
Unless otherwise agreed in writing, prices are exclusive of customs duties, packaging, loading and transport costs. If carriage paid delivery has been agreed, prices do not include unloading and carriage.
All other fees, taxes and charges related to the contract shall also be borne by the Customer.
Payment terms
Unless otherwise agreed in writing between the parties, the final invoice amount (net price plus VAT, packaging, loading and delivery costs) is due within 14 days of the date of the invoice.
In the case of partial invoicing, the corresponding instalments are due upon receipt of the relevant invoice. This shall also apply to settlement amounts arising from subsequent deliveries or other arrangements in excess of the original final amount, irrespective of the payment terms agreed for the main delivery.
Payments must be made by bank transfer to the bank account of sway Sports & Health in the currency indicated on the invoice, on time and without deduction. The date of payment shall be the date of crediting the bank account of sway Sports & Health.
sway Sports & Health reserves the right to use the payments to settle the oldest invoice items and the accrued interest and late payment charges on them, in the following order: charges, interest, principal.
If the Customer is in default of payment, sway Sports & Health shall be entitled
- to postpone the performance of its obligations until the late payments or other services have been provided;
- to demand a reasonable extension of the delivery time;
- to declare the entire outstanding balance of the purchase price due (withdrawal of the deferred payment or instalment facility);
- to charge default interest in accordance with Section 6:155 of Act V of 2013 on the Civil Code (Civil Code);
- to charge costs incurred by third parties (in particular lawyers) in connection with notices, collection and investigation, where such costs were reasonable and useful for the proper enforcement of the rights;
- and to withdraw from the contract within a reasonable period.
Delivery and delay
Any delivery dates or delivery windows stated in the order confirmation or elsewhere by sway Sports & Health or accepted without objection are for information purposes only and are not binding on sway Sports & Health unless expressly declared binding by the parties.
sway Sports & Health will always endeavour to deliver as quickly as possible. sway Sports & Health reserves the right to make partial deliveries for products which, for reasons of raw materials or production, can only be temporarily produced or delivered in limited quantities.
If the parties have agreed on a delivery period fixed in writing, the Customer shall have the right to withdraw from the contract after the agreed delivery period has been exceeded, by setting a four-week grace period. The withdrawal must be notified in writing and signed by the Customer.
If the delivery is delayed due to force majeure circumstances at sway Sports & Health, sway Sports & Health will provide a reasonable extension of the delivery time. Force majeure shall be deemed to include, in particular, strikes, lock-outs, intervention by public authorities, shortages of energy and raw materials, delivery bottlenecks due to circumstances beyond the control of sway Sports & Health, operational obstacles beyond the control of sway Sports & Health, such as fire, water and machine damage, and any other unforeseeable obstacles which are not objectively attributable to the fault of sway Sports & Health.
If the Customer is late in taking delivery, the service shall be deemed to have been completed and sway Sports & Health shall be entitled to store the ordered goods at the Customer’s expense.
Performance and risk transfer
The use and the risk shall pass to the Customer when the object of delivery leaves sway Sports & Health’s factory or warehouse or is stored in accordance with clause 6.5, irrespective of the payment terms agreed for the delivery or service.
If the parties have agreed on delivery on call, sway Sports & Health may consider the goods to be called off after one year from the date of the order and in this case may claim the due performance of the Customer.
Any additional services not reserved by sway Sports & Health in the order confirmation and which are necessary for the performance of the contract shall be provided by the Customer at its own expense.
Retention of title, assignment of claims, retention of payment
The goods remain the property of sway Sports & Health until the purchase price and all related costs and expenses have been paid in full. The Customer shall take care of the goods during the period of retention of title.
In order to ensure that sway Sports & Health’s retention of title is enforceable against third parties, sway Sports & Health shall ensure that the fact of the retention of title is entered in the collateral register. The cost of the entry of the retention of title in the collateral register shall be borne by the Customer. sway Sports & Health shall indicate the cost of the entry of the retention of title in the collateral register as a separate item in its invoice.
Any failure to register the fact of retention of title in the collateral register shall not affect the validity of the retention of title as between the parties.
The products shall be stored separately by the Customer until they are processed in the course of its economic activity, clearly marked to indicate sway Sports & Health as the owner. If the Customer fails to pay sway Sports & Health the full price of the products within the time limit set out in the contract, the Customer shall return the unprocessed products to sway Sports & Health at its own expense at the time requested by sway Sports & Health. sway Sports & Health may, at its option and at the Customer’s expense, return the products itself during the Customer’s normal business hours without undue disruption to the Customer’s business. The Customer shall co-operate with sway Sports & Health to this end by providing access to its premises and shall hand over the products and provide the necessary assistance to load the products.
If the products to which the retention of title relates are processed, transformed, combined or mixed by the Customer, the new item shall be jointly owned by the parties until full payment of the consideration for the products to which it relates. sway Sports & Health shall be entitled to ownership of the new item in proportion to the value of the products forming part of the new item.
The Customer may sell the new item in a commercial transaction, in which case by entering into the agreement it assigns to sway Sports & Health its claim against third parties arising from the sale of the jointly owned new item, together with all ancillary rights and security, in proportion to sway Sports & Health’s share of the jointly owned property. sway Sports & Health accepts the assignment. The Customer shall be entitled to collect the assigned claims even after the assignment. sway Sports & Health’s right to collect the assigned claims itself shall not be affected. However, sway Sports & Health undertakes not to collect the assigned claims until the Customer has fulfilled its payment and other obligations towards it under the contract.
sway Sports & Health may request the Customer to name the assigned claims and their debtors, to provide all information necessary for collection, to hand over the necessary documents and to inform the debtors of the fact of assignment.
At sway Sports & Health’s request, the Customer shall inform sway Sports & Health of the whereabouts of the products, whether they have been processed and the assigned claims, allow sway Sports & Health to inspect its books and provide sway Sports & Health with the relevant documents.
In the event of resale of the goods, the Customer assigns to sway Sports & Health, upon conclusion of the contract, its claims against third parties, together with all ancillary rights and securities, until the claims of sway Sports & Health have been settled in full, up to the amount of the claims outstanding at any given time. At the request of sway Sports & Health, the Customer shall name its own customers, provide sway Sports & Health with all information necessary for collection, provide sway Sports & Health with the necessary documents and inform its debtors of the assignment in due time. The assignment shall be entered by the Customer in its books of account, in particular in the list of open items, and shall be made visible to its own customers on delivery notes, invoices, etc.
If the Customer is in arrears with payments to sway Sports & Health, the Customer must set aside the proceeds of its sales and apply them to the settlement of the outstanding debt to sway Sports & Health. The Customer shall assign any claims it may have against insurance companies to sway Sports & Health in accordance with the provisions of the insurance contracts. Claims against sway Sports & Health may not be assigned without the express consent of sway Sports & Health.
The Customer is entitled to withhold payment only for defects expressly acknowledged by sway Sports & Health or established by a court of law, but only up to a reasonable proportion of the gross invoice amount. In all other respects, set-off and retention are excluded.
The Customer shall compensate sway Sports & Health for all damages and costs resulting from the breach of these obligations and from the necessary intervention measures against third parties’ access to the goods.
Compensation, product liability, warranty
Compensation for breach of contractual obligations shall be paid in accordance with the statutory conditions. The claim for compensation must be brought before a court within 5 years of the date on which the damage and the person who caused it became known to them, otherwise it shall be time-barred. The following limitations of liability apply:
sway Sports & Health shall be liable to the Customer for property damage in the event of intentional breach of contract, and in the event of damage to human life, physical integrity or health.
The total liability of sway Sports & Health under this contract is limited to the price of the goods which are the subject of the claim, insofar as this is actually covered by sway Sports & Health’s insurance claim.
sway Sports & Health is not liable for consequential damages, purely financial losses, loss of profit, loss of interest and damages arising from third party claims against the Customer.
sway Sports & Health shall not be liable for minor deviations from the agreed specification or for only minor limitations of the applicability of the ordered goods as set out in Clause 3.
sway Sports & Health shall not be liable for any damage resulting from incorrect installation or use, misuse, negligence or any cause other than the intended use of the goods.
All instructions on the packaging and inserts must be followed. sway Sports & Health accepts no liability for any use and/or handling other than in accordance with these instructions. Furthermore, sway Sports & Health accepts no liability for slight negligence or loss of profit, except in the case of injury to life, physical integrity or health.
The Customer is entitled to a statutory warranty. The duration of this right is 1 year from the date of receipt of the goods. If the replacement or repair is not possible (impossible, disproportionate effort or cost, unreasonable, delay, etc.), the Customer is entitled to a price reduction or, if the defect is not minor, to withdraw from the contract (rescission). No warranty rights apply in the case of minor changes in performance as referred to in Clause 3.
The goods must be inspected for defects within a reasonable time after receipt of the goods and any defects must be reported in writing and accurately within one week of receipt of the goods; otherwise the warranty claim will be excluded. Hidden defects must be reported in writing and specified within one week of discovery. Timely dispatch is sufficient to meet the deadline. The Customer shall bear the full burden of proof with regard to all claims, in particular with regard to the defect itself, the time of discovery of the defect and the timeliness of the claim.
Choice of law, place of jurisdiction
The contract shall be governed by Hungarian law. The applicability of the UN Convention on Contracts for the International Sale of Goods is expressly excluded. The language of the contract is Hungarian.
All disputes arising directly or indirectly from the contract between sway Sports & Health and the Customer shall be settled by the Central District Court of Buda and the Székesfehérvár Regional Court, depending on their jurisdiction.
Data protection, change of address and copyright
The Customer agrees that the personal data included in the sales contract may be stored and processed by sway Sports & Health in an automated way for the purpose of fulfilling the contract. The Customer is obliged to inform sway Sports & Health of any change of address or business address until the contractual transaction has been fully performed by both parties. In the event of failure to notify, the statements shall be deemed to have been served even if they were sent to the last known address. All logos, designs, catalogues, brochures, illustrations and the like shall always remain the intellectual property of sway Sports & Health; unless otherwise agreed, the Customer shall not be granted any right to use or exploit them in any way.
Further information on the processing of personal data can be found at sway-group.com/privacy-policy.